✅ Key Specs & Features

• It’s available as a panel van in the UK with load volumes from 9.3 m³ to 18.4 m³. Volkswagen Vans

• Load length spans approx 3,201 mm to 4,855 mm depending on body size. Volkswagen Vans

• Load width around 1,832 mm in one spec. Volkswagen Vans

• Drivetrain/engine options:

  • A 2.0-litre TDI diesel with about 140 PS (front-wheel drive) for the CR30 (3,000 kg GVW) model. Motor1.com+1

  • More powerful 177 PS version (with 4MOTION/all-wheel drive option) for CR35 (3,500 kg GVW). Motor1.com+1

  •  

• Interior/tech updates: The refreshed model features a new interior design, updated infotainment, and latest driver-assistance tech. Fleet News+1

👍 Strengths

• Very good load-space flexibility: multiple lengths/heights, drivetrain options make it suitable for commercial use or conversions.

• Quality build: UK reviews mention the Crafter is “rock-solid” in build quality. What Van?+1

• Reliability is strong: According to reviews it consistently finishes in the top 10 for light commercial vehicle reliability in the UK. Parkers

• Good tech and driver comfort (especially in the refreshed model) – makes it more comfortable for longer drives/business use.

👎 Weaknesses / Things to Watch

• Price: It’s on the higher side for large vans, especially when heavily specified. Some users/commenters feel you pay a premium for the VW badge. Reddit+1

• Some user complaints about after-sales/servicing issues (though this may vary by region/dealer): e.g., waiting for parts/service. Trustpilot+1

• Drivetrain & economy: For such a large vehicle, fuel economy will be modest when loaded. Some earlier reviews suggest the gearbox & ride are better under load than unladen. What Van?+1

• For used models especially: make sure key maintenance (e.g., cambelt, AdBlue system, DPF) has been done — big vans cost more to maintain if neglected.